Last updated 2026

Thank you for shopping with Lucky Valentine Supply Co. Below you’ll find important information regarding order processing, production times, and shipping estimates for both our handmade items and made-to-order printed apparel.

Order Processing

Orders are typically processed within 1–2 business days unless otherwise stated or are a special pre-order.

Please note that processing times may increase during:

Product launches, sales or promotions, holidays, high order volume periods.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Handmade & One-of-One Items

All handmade, distressed, embellished, sewn, altered, or one-of-one (“1/1”) pieces are personally processed and shipped directly from our studio.

These items are usually processed within 1–2 business days and shipped via USPS Ground Advantage or USPS Priority Mail

Estimated USPS Delivery Times

USPS Ground Advantage: approximately 2–5 business days within the U.S.

USPS Priority Mail: approximately 1–3 business days within the U.S.

International delivery times may vary depending on destination and customs processing.

Please note that shipping estimates are not guaranteed and carrier delays may occur.

Made-to-Order Printed Apparel 

Graphic tees, hoodies, sweatpants, and other printed apparel may be fulfilled and shipped by our print production partner.

Because these products are made-to-order, production typically takes 2–5 business days and shipping begins after production is completed.

Estimated Shipping Times After Production

United States: approximately 3–7 business days

International: approximately 7–21 business days

Items fulfilled through our production partner may ship separately from handmade studio items.

Split Shipments

If your order contains both handmade/1-of-1 items, and made-to-order printed products, your items may arrive in separate packages and at different times. We thank you for your understanding in order to be able to print high quality graphics without needing to increase pricing and we can stay as sustainable as possible.

International Shipping

We currently ship to select international countries.

International customers are responsible for:

Customs fees, import duties, and taxes imposed by their country.

We are not responsible for customs delays or additional import charges.

Incorrect Shipping Addresses

Customers are responsible for entering accurate shipping information at checkout.

If an incorrect address is provided we cannot guarantee recovery of the package and additional shipping fees may apply through the shipping carrier. Please contact us immediately if you notice an address error after placing your order.

Lost, Delayed, or Stolen Packages

Once an order has been shipped and accepted by the carrier, we are not responsible for:

Carrier delays, lost packages, stolen packages, delivery issues caused by the shipping provider.

If your package is marked as delivered but cannot be located please check with neighbors or household members, contact your local USPS office and reach out to the carrier directly using your tracking number.

If you still need assistance, contact us and we’ll do our best to help.

Questions

For shipping questions or support regarding your order, contact:

Lucky Valentine Supply Co
Email: luckyvalentinebrand@gmail.com
Business Hours: Vary